Knowledge Base

I've installed Envision on a PC with Windows 8, Windows 7 or Vista, and I'm getting an error when I try to run the program.  What do I do now?


Windows versions 8, 7 and Vista include some extra security precautions to protect your computer.  In order to run Envision successfully, there are a couple of options to set.  Here are the instructions you'll need:

  • Close down Envision if it is running
  • Right-click the Envision icon and choose Properties
  • Click on the Advanced button
  • Check the "Run as administrator" option and click OK
  • On the Properties box, go to the Compatibility tab
  • Check the "Run this program as an administrator" option
  • Click OK to close the Properties box
  • Open Envision: If you see a prompt asking you to Cancel or Allow, choose Allow

For more information about getting programs to run correctly with Windows 8, Windows 7 or Vista, read this article on the Microsoft support website.



<< Back to Support Page
<< Back to FAQ List